top of page

Terms & Conditions

This website and the Pasamelo® brand is owned and operated by Pohco Ltd. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers everything you need to know about Pasamelo products before you order. Orders will be fulfilled by our Pohco Ltd VAT 438 2951 72  Company number 11586384. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.


Terms of business policy

Please be aware Pohco Ltd will process your payment and may appear in your banking transaction list. We also confirm the key information to you in writing after you order either by email, or in your online account.


· Sometimes we reject orders.

· We pass on increases in VAT.

· We're not responsible for delays outside our control.

· Products can vary slightly from their pictures.

· You have rights if there is something wrong with your product.

· We can change products and these terms.

· We can suspend supply (and you have rights if we do).

· We can withdraw products.

Terms & Conditions of use of website

Welcome to Pohco Ltd Terms and Conditions for the use of The is provided for your own personal use and by using this website you are bound to these terms and conditions and our privacy policy.

1. Intellectual Property

The content of the site is protected by copyright, trademarks, database, and other intellectual property rights. You may retrieve and display the content of the site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy, or distribute or use for commercial purposes any of the materials or content on the site without written permission from Pohco Ltd.

2. Links to this Web Site

Those wishing to place a link to the site on other sites may do so, only after obtaining prior permission from Pohco ltd and only to the home page of the site

3. Use of Communications Facilities

3.1 If you wish to make an enquiry via the site we will be happy to assist you however we ask that when using the enquiry form you do so in accordance with the following rules:

3.1.1 Unlawful, harassing, libellous, defamatory, racially offensive, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or language must not be used.

3.1.2 It is advised that submissions are made using English as we may be unable to respond to enquiries submitted in any other languages.

3.1.3 Users must not impersonate other people.

3.1.4 Our System must not be used for unauthorised mass-communication such as "spam" or "junk mail".

3.2 You acknowledge that Pohco Ltd reserves the right to monitor any and all communications made to us.

4. Accounts

4.1 When purchasing goods from us you are giving permission for us to create an account. This account will contain certain personal details and payment information which may vary based upon a user’s use of the site. Details of what we do with your data are contained in our privacy policy which you can find on our website.

4.2 If you have reason to believe that your account details have been obtained by another without consent, you should contact Pohco Ltd immediately so we can take the appropriate action required. 

5. Termination and Cancellation

5.1 Either Pohco Ltd or a user may terminate an account. If Pohco Ltd terminates the users account, they will be notified by email and an explanation for the termination will be provided.

5.2 If Pohco Ltd terminates an account, any current or pending purchases on your account will be cancelled and will not be despatched.

5.3 Pohco Ltd reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and despatch.

5.4 If purchases are cancelled for any reason prior to despatch purchasers will be refunded any monies paid in relation to those purchases.

5.5 If a user terminates their account, any non-despatched purchases will be cancelled, and a full refund of any monies paid in relation to those purchases will be paid through the payment method used when the goods were purchased.

6. Property, Risk and Account of Profits

Goods ordered via the order forms on the website will not pass to the purchaser until the full purchase price for those goods has been received by Pohco Ltd. The goods will remain with Pohco Ltd until payment is complete.

7. Disclaimers

7.1 The site is provided without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

7.2 To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages or any other indirect, special, or punitive damages whatsoever that arise out of or are related to the use of the site.

8. Changes to the Service and these Terms and Conditions

Pohco Ltd reserves the right to change the Web Site, its Content or these Terms and Conditions at any time. Users and purchasers will be bound by any changes to the terms and conditions from the first time that the web site is used by them following the changes.

9. Availability of the Web Site

9.1 Although Pohco Ltd aims to offer you the best service possible when using we offer you no promise that the services will meet your requirements. We cannot guarantee that the service will be fault free. If a fault occurs in the service, you should report it to us by email at info@ and we will attempt to correct the fault as soon as we reasonably can.

9.2 On occasion access to the site may be restricted due to repairs or maintenance. We will attempt to restore the service as soon as we reasonably can.

10. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

11. Notices

All notices / communications shall be given to us either by post to our premises (Blenheim, 10 Fountain Court, New Leaze, Bradley Stoke, Bristol BS32 4LA) or by email to

12. Law and Jurisdiction

These terms and conditions and the relationship between you and Pohco Ltd shall be governed by and construed in accordance with the Law of England and Wales. Pohco Ltd and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

bottom of page